We aim for you to be completely satisfied with your order and strive for all products to arrive in perfect condition. Our Returns Policy aligns with Australian Consumer Law.
If you have received your order and are unhappy with any of the products ordered, we will happily refund your money or provide you with an exchange within 30 days of delivery date.
We will reimburse the cost of returning items where they were delivered in error or if the items were damaged or defective.
If your purchase incurred a delivery fee, we will also cover the cost of delivery for the return.
To obtain a refund or exchange, please contact us directly at hello@7kdistillery.com.au, and a member of our team will be able to assist you further.
If you have received your order and are unhappy with any of the products ordered, we will happily refund your money or provide you with an exchange within 30 days of delivery date.
We will reimburse the cost of returning items where they were delivered in error or if the items were damaged or defective.
If your purchase incurred a delivery fee, we will also cover the cost of delivery for the return.
To obtain a refund or exchange, please contact us directly at hello@7kdistillery.com.au, and a member of our team will be able to assist you further.